Skip to main content

Best Auto Repair, Glendale

CONTACT US

What to Do After a Car Accident


How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


Partners

Brembo
BBS
Dinan

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Avus Autosport & Sandro Parra – Honest, Skilled, and Truly Caring I've been bringing my Mini Cooper to Avus Autosport ever since the warranty expired, and they're the best shop I've ever worked with. The space is spotless — you could probably eat off the floor — and everyone there is professional and kind. Sandro Parra deserves special mention. His bedside manner when delivering repair news is incredible. He always explains what's happening clearly, never oversells, and makes even big repairs more straightforward to handle. He looks for ways to save me money — for example, if my car didn't need a whole bottle of coolant, he'd only charge for what was used. That kind of transparency is rare, and I appreciate it more than I can say. Once, I even had rats chew through my engine mount and spark plug covers (yes, really!). Sandro handled it with humor and care, getting me safely back on the road. After 18 great years, I've finally retired my 2007 Mini and bought a new one — but I already know this will be my go-to shop again once the warranty runs out. If you own a Mini, BMW, or any car you love and want it treated right, Avus Autosport is the place to go. They've earned my complete trust. 🚗💛 quotes-image
, 10/09/2025
reviewicon
Absolutely warped my rotors in the canyons on my e46 m3. They were able to get me in the next day to do a break upgrade even as a first time customer! Since then they have done my oil services. Custom tips on my exhaust etc... thank you guysquotes-image
, 09/12/2025
reviewicon