- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I've been bringing my 2005 BMW 330 convertible here for 16 years, and more recently a 2020 X3 and a 2022 330. Andrew, Sandro, Ruben and the crew are true BMW enthusiasts. The shop is impeccably clean. Everyone there is unpretentious and honest. The work has always been done fast and done well. They make owning a vintage BMW a pleasure. Going anywhere else is inconceivable. Long live Avus
Andrew, Sandro and their crack mechanical team are simply the best and honestly outstanding. They breathe integrity! My 2012 911 Cab was treated with the finest work, ever. Straight shooting, right to the heart of the issue, care is unmatched. It was my first visit to AVUS, upon recommendation from my neighbor. It proved to be a perfect match for my needs. The AVUS team checks all the boxes when it comes to auto repair needs. Courteous, knowledgeable, efficient and most caring about their customers needs and requirements. THANK YOU, SANDRO AND ANDREW…I’LL NEVER GO ANYWHERE ELSE….JPK