- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I’m from NY and called to schedule a PPI. Customer service was top notch and they went above and beyond to help me make a decision on buying a local car. Would highly recommend
I could not be happier with Avus! I just got my first car in California (a used Mini) and after recently getting engine oil alerts, I was panicking. Got a service and Sandro was extremely kind and thorough, explaining what would be needed and referred a tyre specialist. As a woman, it’s important to find a mechanic I can trust and I will be coming here going forward 🙌🏼 Highly recommend!