- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I was interested in a Porsche in the area and scheduled a Pre-Purchase Inspection at Avus. The team could tell straight away that this wasn't a vehicle worth pursuing and saved me a great deal of time and effort. They were honest in their assessment and even spent time with me afterwards to discuss what I was looking for in a Porsche, what some of the pitfalls and things to look out for are, and what to look for in a vehicle and seller. All in all, it was a great experience and I can't recommend them enough.
These guys are the real deal. The most honest and reasonable mechanics I have ever encountered. I would not hesistate to bring your BMW or Porsche here - they will take care of you and give you sound advice. I will be returning to Sandro and Avus for all of my future BMW needs.
