- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I recently had my wife's BMW X2 serviced at Avus. Again, outstanding service with more than reasonable pricing. They let you know what your car needs and whether it's a needed critical repair or not. My BMW 430i just came out of the dealership warranty and I will now have it serviced here too. Andrew and company are the best.
One of the best and most reliable Porches, BMW and Ferrari repair shops in the LA area.